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| - So much for honoring their 48-Hour Raincheck policy. Had the car washed in Friday, Dec 30, 2016 and, I specifically said to the greeter, "Looks like 60% chance of rain over the weekend, Saturday & Sunday." His reply, "No problem. We have the longest raincheck policy at 48-hours. Come back on Monday." Guess what, I'm back today, Monday January 2, 2017. The guy greeting today said, it didn't rain yesterday. I said, "I work in Downtown Summerlin and it rained all morning Sunday." Ready for this?!? "But sir, it didn't rain here"
Are you Flipping kidding me!!???!! That's the basis of their raincheck determination?! Hiw much could they possibly lose from a free exterior wash; $9 in labor and water?? The lack of goodwill just made them lose a customer who was considering coming back after years of going elsewhere. Now they can go stuff themselves!
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