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| - Though I generally don't put much stock in Yelp reviews, I may need to reconsider after my trip to Champaign Dental Group.
Background information: I have severe anxiety when it comes to going to the dentist and, as such, am unlikely to book an appointment unless I am in a considerable amount of pain (hence my booking this appointment, despite being terrified).
Everything started off well--I called and was given a same-day appointment, and one of the dental hygienists even called me back and told me I could come in early if I so chose. When I got there, the receptionists and hygienists were polite and professional--I explained my dental-related issues, and they seemed both empathic and understanding.
Then, Dr. Colin came in. Upon seeing that I was noticeably anxious/upset and struggling to articulate myself, he immediately said: "okay, refer her to Dr. Escobar." I was flabbergasted. Never before have I been treated so poorly by someone who was supposed to HELP me. If you're unable or unwilling to at least feign empathy with your patients who are extremely anxious/terrified to go to the dentist in the first place, you should probably rethink your occupation. It would greatly behoove Dr. Colin to learn an iota of compassion and understanding. Like I said, I have never been treated so poorly by someone who is (ostensibly) a professional. Shame on you, Dr. Colin!
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