I am feeling like an idiot because I ordered a chicken bowl with tortillas on the side - two small ones. I got to the cashier and was charged $1.25 per tortilla for $2.50 total. I was pretty upset because I did not know they were extra, but agreed to pay for it since I ordered it anyway...
The friendly cashier and manager comped me because of the confusion! So nice of them. I did not understand right away that they were comping my meal I thought they were just comping the tortillas so I stood there with my card out until the cashier told me again I was all good.
I got back to my office to find out I had ordered QUESADILLAS not tortillas! Oops. I was in such a rush to get lunch I ordered the wrong thing and that is why they charged me.
I feel terrible now but I have to say that was very kind and great customer service. Everyone was friendly and it might sound strange but I was very happy that they drained the salsa before putting it on my bowl because I hate when the salsa makes everything soggy.
Very happy with the customer service here and I feel bad that I got a free meal when it was my mistake in the first place. I will definitely keep coming here, after all, I have to make up for my free meal with my patronage!