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  • If I could I would give this McDonalds no stars. I'm a very polite person , and although my situation was horrible in my opinion I don't think I was rude other than a lil firm . I went to order through the drive through and apparently the guy couldn't hear me so I said my order louder. I get that. What I don't get is that once I'm done talking he says "give me a minute " so I did. After that minute he says "ok so what did you say." Excuse me? Why didn't you tell me you weren't paying attention to me in the first place , he must have been speaking to guest before me! That was rude . So then I said." Can I just pull up to the window , to which he replies "sure I guess (with a sarcastic tone)" . At the window I asked him to repeat my order , he continues and I said ok , he says "if you need a manager you can request one in the next window ." First of all if I needed a manager I would have already requested one, second why would you say that ? That infuriated me . It was as if he knew he wasn't giving me the customer service and yet didn't care because someone else can speak to me and probably do nothing . I didn't say ok , I didn't say nothing I just looked at him as he closed his window on me. Upon second window I received my order and guy also seemed a bit rude , but I tried not to pay mind to it . I thought I was missing a breakfast burrito to wish he then asked for me to return my bags and receipt . Then he returned everything to me and said " it's all the way at the bottom . I asked for more ketchup and hot sauce , he ignored me. I asked again , he hears me and only gives me 2 of each , I asked for more to witch he grabbed a bunch hands it to me and let's go right before I could catch it all and I lost it in the corner of my car seats . He didn't even apologize , instead he turns around . I said "I just wanted to let you know the guy in the other window was a bit rude." He then said " I'll let my manager know." That's it . I was furious . Not only was he rude as well but apparently no one cares , nor do they know a proper response . No customer service at all !!!!!! What's worst is I don't eat McDonald's ever, but today I'm in the must of my move and this happens . I know their names but won't burn them and that is only because I'm hoping it was just a bad day they were having , but by the other reviews I doubt it .
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