For a boba tea shop, they can do much better. I went on a Saturday night and it took 25minutes to get my boba tea. The quality of the slush had large pieces of ice. The pearls were difficult to get through the straw because the ice chunks would get in the way.
They had their blenders in a separate room, so the noise level was moderate unlike most boba tea shops. They have a loyalty program if you're into this place. I appreciate the Yelp check in discount though!