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  • This review is regards to Kohl's online. I ordered 4 items for my sons birthday. I received the first shirt- this matched my order. The 2nd shipment- they sent me a TOTALLY different shirt. I called the next day I got great service. They refunded me the money- told me to keep the wrong shirt. The 3rd shipment came in.....and again TOTALLY wrong item. I ordered a large, got an XLarge and the item was totally different. Made a 2nd call to customer service (on the same day) and received horrible customer service. No sympathy that my kid is as going to get a few less items on his birthday.... no help regarding sending the correct item... just a snotty response that I would have to either ship it back and wait for a refund OR drive an hour to the store to return it and get my refund quicker NEVER order anything online that's on sale. They will just grab the wrong item and send it to you just so they can close the order! I will NEVER shop here again.
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