I would give them a ZERO if I could. Great deal but only if they show up. They will always tell you that they can't wake there drivers up if they don't have enough people to go on the trip. They won't even back up there statement online about not canceling due to ticket sales, that is a complete lie. I would rather not go at all then to be constantly told that "there drivers can't wake up" such a lack of professionalism. I am gonna see how many times this year it happens and I will keep posting. I will also be contacting the BBB about there sketchy refund practices too. You will not get your money back from them.