We paid a fortune for a shampoo and a cut. And the cut was not even a good cut and had to be fixed elsewhere. Then they wouldn't allow a coupon that was two days expired. When I discussed this with management (who contacted me after I filled out a survey) I found out the receptionist fibbed about misreading the date on the coupon. (Not true since I asked about only being two days expired). The management asked if they could send another coupon and would I please come back so I have them my address. The coupon came last week. It was for $2. Ha ha. That is less than 10% of the total cost of a cut. Why would I make the effort to "try again" for that? No thank you.
BYW my daughter has very straight blond hair. The girl chased it an extra 2 inches up her neck in an attempt to make it even. Overall terrible cut and then bad customer service to boot.