Love the vibe and decor and juke box at the Gem and especially love the fact that it's in a neighbourhood generally devoid of good establishments.
But...I have to say that the heavily-tattooed bartender/manager/proprietor has to be one of the most unfriendly service personnel in all of Toronto. He micromanages every aspect of this place like a prison guard. Don't stand next to tables! Don't play too much music on the juke box! Don't dare ask him what the beer selection is. Remember the Soup Nazi on Seinfeld? I think he works at the Gem now.
I wish so badly that this place was more friendly and welcoming. Disappointing.