I've been a patient of Dr. Bracher's for years. I'm done with this group of gastro doctors. Initially, I liked the staff and colonoscopy procedure process. Recently, the office staff and wait time has gotten horrible. I'm having stomach issues, and I booked an appointment with Dr. Bracher. I waited over 1 hour in the exam room, and ended up vomiting in the sink before a nurse finally came to my aid. Yet, the doctor didn't come for another 15 minutes. Booking an appointment is a nightmare. Numerous times, I've been put on hold for 10 minutes or more. They asked me to return for a follow-up visit, but when I called to confirm I was told my appointment was cancelled. By who? Then, I was put on hold for another 10 minutes, only to be told that they didn't know, and the first available appointment was in two weeks. Really?? Do not go here. They don't care about their patients at all.