I had a very hard time placing a custom order for my wedding with this place.
I contacted them via email over a month in advanced of my event date. Who I was speaking with made me feel as if they were uninterested to take my order. They told me my order was simple and they only needed 24 hours notice. Keep in mind we discussed that I needed 14 dozen cupcakes, a small cake, with delivery and set up. I thought they would have been appreciative of my far in advanced notice for an order like that. So 2 weeks before my event date I contacted them to order and they told me they were all booked up. They could still do a small cake with no delivery and set up if I wanted. I ended up going somewhere else.
My overall experience with this place was not good. I would never recommend them for anyones up coming event.