First of all, was meeting a friend but wanted to order a drink and appetizer. Waitress ignored me. Finally asked hostess to have SOMEONE wait on me. Be very wary of their happy hour appetizer $5 "deals"...they reduce the sizes! Had spinach dip and chips, and the bowl of dip was ridiculously small. Then, wanted to try a "new" summer blue drink. Couldn't get because they were out of Rumchatta. Waitress started walking away. No suggestions offered. Had to flag her down for another choice. So sad that Strongsville chains are really pathetic!