Accidentally put this in Dundas Street but my review was for Hillcrest:
Firstly, the food was very good. We had the rice balls and cheese wrapped in eggplant to start and I had the pasta with cauliflower and breadcrumbs. Very delicious. The issue we had was with the management and overall service. We arrived and were told a table of 2 would be ready in 20 minutes. Not an issue for us so we sat at the bar. There was only one bartender and he didn't speak to us for 20 minutes when we then ordered a bottle of wine. An hour later, after watching 3 tables of 4 being seated before us and who had come in after us, we asked about our table. They said - you are a table of 2 and they are of 4. Typically, a restaurant would pull apart one of the tables of 4 to seat the table of 2that had been waiting for 90 minutes but not here. Once we finally were taken to our table, my chair and the floor underneath it were covered in a sticky substance. The hostess said it is only water and wouldn't get a cloth until I took her hand in my to feel the sticky substance all over my hand. I wasn't offered a cloth and went to the washroom to wash my hand. Came back to pull out my chair to find they hadn't cleaned it all up. They told me don't worry, you wont slip. That wasn't the issue, I didn't want my shoes on top of that sticky mess. When I went to pay, I found tomato sauce all over my purse. It was hanging on my chair as I didn't want it on the sticky mess. They brought me a cloth to clean it up - never apologized. When we went to pay they offered a free coffee. The manager should have come over to us at one point with the 3 issues we had encountered but no-one ever apologized.
So, the food was great but the experience was not and I won't go back