Ive been to at least 4 Noodles and Co in Madison and this takes the winner as the worst location oft the bunch. As one of the previous reviews stated, this Noodles and Co is dirty. I stopped in during non peak hours on a Thursday ( 2:30). There were about 5 people there total, however, a few tables remained uncleaned for the entire time I dined inside which was about a good 30 minutes. They didn't seem understaffed and there wasn't a rush of customers. I am not sure why tables couldn't be cleaned during this time.
I order the large Steak Stroganoff as I always do. My food was delivered to me fast, yet, was barely warm and my steak was a bit dry and overcooked. It was almost as if I got the bottom ends of the steak in the pot or however they keep the food until someone order it. My food wasn't good. I ate it because I was hungry and went without lunch for the day.
Majority of the staff seems to be college students and younger so I am not expecting the finest food in the world but even for a place like Noodles, I am not sure how you mess up a simple order to where its barely warm.
One last note, I noticed the dude who took my order hands were disgusting. Fingers nails were dirty. I hope he didn't cook my food. That should have been my first sign to leave.
I am a believer in 2nd chances but I will skip out on this Noodles location in the future.