As far as food goes, this is by far the best buffet that I've been to in a long time, hats off to the chef. However, the staff is just awful. One of the hostesses was such a wreck during the rush, I didn't catch her name but she was an older woman. And the manager, Steven, wouldn't even look at us in the eye when we asked him a simple question. The food is delicious but judging by the attitude of the staff and managers, they will not see a penny from me or my family again. I hear Bellagio has an outstanding buffet and I'm betting that their customer service skills are much more fine tuned.