First time at the place. I did a bio gel refill and shellac! She took an hour which is ok, usually takes about 45 min. On top of that, she botched one of the nails so it had to be shaved and applied shellac and the gel again. Over all took 1 hours and 10 minute. Then I noticed my nails in the sun, they look horrible. Never going back. They use really bad quality bio gel or something.