STAY FAR AWAY. I've came here several times and never had an issue. The lady that usually grooms him was off and we let a new lady groom him because we can only make it here on weekends. BIG MISTAKE. I just picked him up (he's all white) and he had blood all over his face and paws. He's a husky, so we don't get his hair cut or anything else where they could've cut him. There was so much of it all over him that they offered to take him back and wash him off. The lady tried to tell me it was caused from his collar and that it was discoloring him. Really? He's had that collar for over a year and FYI the collar isn't red. Then she tried to tell me it was the cage that discolored him. Yet my other dog is white and black didn't have this same red color all over him when we picked them up. Not to mention the cages are black, so why does he have red all over him from a black cage? Then she changed her story once again and said that when he came in, he already had it all over him. Alright, well if he did (which he didn't) and you gave him a bath, WHY IS IT STILL ON HIM? I brought him here to get a bath, so how would have stayed on after he was bathed? I know what blood looks like and my dog had it all over him. Do not take your pets here. Unless of course you want them back covered in blood, then you can just take then here and they'll charge you $95 for it. It's like playing Russian roulette with groomers here, apparently.