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  • Being that this place is right across the street from my apartment complex, I have frequented this place a lot as it is quite convenient to have a local casino within walking distance. That unfortunately is the only positive thing about the Cannery. I have had a weird experience with the bartender at Victory (heavy set with black hair - bootleg Soprano guy) come look at my game screen and then just totally ignore me the rest of the time. I personally could care less about compensated drinks. If I wanted them, I certainly would not be at the Cannery drinking Coors light. The point is just because I choose not to feed your video poker machine every 5 minutes doesn't mean you should ignore me. I mean, I am sitting at a bar and that usually means I would like you to serve me a drink in exchange for money and most of the time a well compensated tip. On another note, I actually came back another time and I witnessed the same bartender having an issue with another customer. Why is this guy still working there? Now on to the Sports book. Today was the final straw with this place. I went to wait in what was obviously only one line in which a total of 2 people were standing in. Again, one line. When it was my turn to place my bets, the guy told me I was in the wrong line. Are you serious!? I mean I get it, you have 2 lines to distinguish between the sports and race bets or maybe the work stations are set up specifically for races or sports. But when all you have is 2 registers open with 1 line and on one side of the room, guess what? - I'm going to wait in what appears to be the ONLY line. It took him a total of 30 seconds to explain his theory on the invisible sports line and about 2 seconds to punch my card in. "Sorry, I wasted your time" is what I replied. This guy obviously was having a bad day. If it weren't for these 2 incidents, I would rate them a solid 4 stars but considering what seems to be a consistent issue with customer service, I'm going with 1. Peace and be well Cannery casino.
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