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| - On three separate visits, I've enjoyed three great cups of coffee. No complaints there. Unfortunately, that consistency hasn't been there for everyone. On a visit with my wife, her latte came out far too milky. Probably just a mistake, so we reasoned that this place deserved a second chance. The next time around, we order a pair of cappuccinos, one with vanilla --
Now, before I go any further, I recognize that cappuccinos are typically made without sugar or added flavoring. I have also been to a ton of neighborhood coffee shops, have heard the question "wet or dry" a thousand times. Sometimes a "wet cap" is really what you're hoping for in a latte. And even when it's not, like most people, I don't snark or complain when someone gives me a cup that isn't quite what I was hoping for. I usually end up liking it anyways. My taste buds aren't that delicate.
Perhaps you can see where I'm going with this story. Vanilla cappuccino. I get it, it's not something that's done. But when someone asks you for something you don't sell, just explain the situation politely. If you feel the need to snark, share knowing glances, or anything along those lines, just stifle it. Trust me, I've seen many professionals perform better with requests far more ridiculous. There's really never any need for snobbery. So I've got to dock Tazza d'Oro a bit. Too bad, because the coffee is pretty good.
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