Worse customer service ever experienced at a bar. I have been to this bar in the past and occasionally play bar poker at this place. Their beer mugs don't fit into their cup holders and don't have near tables to set your beer on so I put it on the floor under my chair. A guy was trying to squeeze behind my chair so I lifted my beer out of the way and it broke off the bottom edge of the bar stool. I had just got my beer too, anyways I asked my waitress if she would kindly replace it and she laughed at the situation and walked away saying you beer does not belong on the floor in the first place. She then brings me a beer to my table - I thought as a kind understanding of the situation and I ask what's this? She replies you didn't order another beer? I tell her no I asked if she would replace the broken one for free since I barely even drank any of it. She laughs again and says 'Oh! Thats right, I had your beer mixed up for someone else' and walks off with it. At this point i'm utmost disrespected so I close my bar tab and waiting on some friends to finish their beer. I write to the manager of the building an she basically ignores the situation for over 2 weeks then decides to investigate both sides of the story. Her bar ladies tell her a false story saying they did replace my beer and that I had broken it again after putting it back on the floor. Any customer would know not to repeat the situation twice. I never got any apology and was basically called a liar. As a bartender I would have gone out of my way for something so small and never accuse the customer of being a liar especially over a beer.