I know they hire young kids that are inexperienced, but shouldn't they know what "carbonation" is? I asked what drinks they had available that were non-carbonated and the kid didn't understand and had me pull around. I asked again, and he had to go get his manager?? Unreal. On another visit, I sat at the window for 4 minutes without anyone coming to say anything to me. When the person came to the window, she pushed it open, shoved the food out the window and closed it without saying a word or even making eye contact. I know the job must suck, but come on.....