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  • I purchased a $300-overkill-for-the-size-of-my-lawn-but-I-want-the-best lawn mower from this location. The first, and only, time it worked was the day I brought it home. My second use I had to buy a spark plug/fuse for it and LOW AND BEHOLD, for the third use I had to do the same. Rather than keep a faulty hunk of junk (Toro, by the way) I took it in tonight to return it. I was promptly ridiculed to my face (they didn't realize I was the customer for the lawn mower, standing right there) and I got to hear the guy from tool rentals GRIPE GRIPE GRIPE about how busy he was. Well, sir, I came home and tried to mow my lawn in between my TWO JOBS AND VOLUNTEERING but I realize that you, Home Depot Tool Rental Man, are quite stressed out. Anyway, they agreed to return my funds onto my Home Depot card (that has a zero balance) and then told me that it because it was over 30 days (I do not see this on my receipt anywhere, thank you!) that I had to have store credit. So, you sell me a POS lawn more with a BS return policy and then want to give me store credit so I can buy more garbage from your store? I think not. Thank God Lowe's always builds right across the street from you guys - I'll wave my middle finger from their parking lot.
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