This BWW is wack. Their service is the worst. I placed a picked order with Pablo and he said it would be ready in 25-30. Twenty minutes later he was calling me saying my order was ready. I said well you said 25-30 minutes 20 minutes ago. He says well it will coming out soon. I was like what? Because in the past they have said 20 minutes and I get there and wait another 20 minutes. I get there and ask the girl us this standard practice.....she gives the kanye shrug and keeps moving. I asked the lady next to her was she the manager, she said yes and kept it moving. I was like wow nobody gives a shit to answer my question. I got the manager's name, Melanie, and that's when she decided she wanted to pay attention. The service here is shitty. I WILL be going to Wing Stop next time!!