Missing the days of good Best Buy service
Visited this Best Buy for Christmas gifts. Store is clean and easy to navigate, with attractive display areas for Samsung, Apple, and video games. The knocks against it are the poor service and prices.
Looking for two gifts on our list of extended family, the prize for a Braun razor was $30 higher than on Amazon. An electric toothbrush was about $14 more. On the side, I looked at some earbuds for my computer. Decided against it as it wasn't a need and prices were high on the other items. When we stopped in at Ross a store down the row? You guessed it: Same ear buds for $20 less!
Customer service here is really odd. Walking by the computers, three people were eager to help us but two couldn't answer a quick question about video cards versus Intel on-chip video support for recent games. In the phones, a cheery lady asked if she could help. I asked her if Best Buy had any deals on iPhone 6s. She said no... AND JUST WALKED AWAY. Not one more word or a glance. Stepping up to buy a DVD on my daughter's list, there were three young guys and not one of them was at their register until I pointed at them and then the registers. You'd think a store would like to actually sell some stuff! :o)
Ah, well. Best Buys will change to Amazon Showrooms soon enough...