First time visiting this salon. Made an appointment, arrived on time. A lady asked of she could help me. I told her I made an appointment, she didn't say anything, just looked down and kept working on someone's nails. I saw that others signed in on a piece of paper at the front desk, so I signed in as well. I waited for 15 minutes, when the same lady said it will be 5 more minutes. I waited 10 more minutes and left. I will not bother with this place. Everyone seemed miserable, both the clients and nail techs.