Really? They don't try to sell extra services? I can assure you that they tried to sell me new disc pads and having just been assessed at my dealer a couple of months previously that I had 40% left and now I was told that I needed new pads. Thankfully, I refused and sure enough, upon inspection, they were not needed. You certainly get top notch tires and service tho, but trying to squeeze more money out of people makes me wonder, especially since the majority of their customer base are seniors. As they say 'fool me once, shame on them, fool me twice, shame on me'.