The food was good (but I swear the fish portions have gotten smaller than before), but the place was in terrible disarray. If it was just dirty after a lunch session, that would be noted and no big deal. However, the problems were much more of a replace or repair nature. There's a hole in the floor for a drain that sticks out from the drink and utensil area, that is not easy to maneuver around when multiple people are there. The drink machine, the tea containers, and the "accessories" canisters were caked with debris and misc build-up that was not just a one-day thing.
I did notice that they only had 2 people visible on staff at the time I was there. Maybe it's a staffing issue. I don't know.