Dr. Song was wonderful to my cat with an odd freckle on her nose. I was afraid he would think I was a wack-job for being concerned about a freckle on a cat, but he was very nice! Despite wearing black pants, he picked up my long haired white cat and spoke gently to her. He took careful freckle measurements, did a thorough exam of her skin, and asked me to come back in 6 months to compare the size. Very clean, calm, quiet office in a convenient location.