I get my nails done here on a regular basis & have done so for few years now. They have always been very pleasant & it's felt very clean in there. The past few times I've been in for mani/pedi I've noticed the regular nail techs I've used have left. Then when I called to make an appointment with the nail tech I like the best, they said she was no longer there so I made an appointment with someone I didn't know. When I showed up for my appointment, the nail tech I requested originally was there & available & she was surprised that they told me she wasn't there. So I felt like there were some "politics" going on in the place. Overall I really like this nail salon & I will continue to go back for the time being.