Went there last night before a play at the Herberger. Arrived at 7, got a table right away as they were only a few patrons at the time. Did not get a waitress until 7:15 only because I had to stick my head out of the booth to look for one. This redhead said "Oh, I guess I have this table now."-wow- really welcoming. We gave her our order and waited... and waited. She finally came over at 7:30 and told us there was a "mix-up" in the kitchen and they were getting our order fixed now. We asked how much longer, as our play was at 8:00. She said she would find out, but never got back to us. In the meantime, other customers who were seated AFTER us were getting their food! We spoke with the manager Dustin at 7:40 when our order finally showed up at the window. He said he had no idea what happened; as the manager he SHOULD have "an idea" of what happened and should have come to our table to let us know.