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  • Very very disappointed. Food is good. Tea is excellent but service was attrocious. We were the first to arrive. A table of six. Waiter was pleasant. Orders made. First two rounds arrived in good time. Then the wheels fell off the bus. No check-ins. Requesrs for water refills and tea refills and extra marshmallows all ignored. Almost half an hour of waiting and another flag down request we got marshmallows. Still no water or tea (never did). Waiters busy with a full room but no apologies or check-ins. Food trays carried like lunch bags, swinging a few inches from the ground. Dirty dishes stacked on our table. Complaint made after waiting 30 minuted to flag someone down for the bill. Nothing done. Will not return. Customers for the high tea are paying a premium for the service and ambiance and this was a fail.
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