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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My girlfriend and I were having a date night on Mill Ave. We visited two other establishments for food and drinks which were hospitable and accommodating. Since dueling pianos was closed before me and my girlfriend had moved to Phoenix, I thought it would be a good idea to stop in at Low Key Piano Bar. But boy was I wrong. To give some background, I was a huge supporter of Dueling Pianos before they closed down due to lack of business. We decided to visit Low Key Piano bar as I wanted to entertain my girlfriend. As we arrived, there was NO one inside. We gave one of the piano players 5 dollars with a choice of 3 songs to play but he did not know any of them. Any person of musical background or youthful knowledge would know the songs but he said he didn't know any of them so he made fun of us and played his own. Fair enough, my girlfriend and I requested 3 more songs from the other piano player with another monetary donation and he only played 30 seconds of one song we requested.....we also requested Journey "Don't Stop Believing" in which they said..."I die a little bit inside anytime I get requested this song"........Not good customer service if you're getting tipped pretty good money. 4 guys walked into the establishment which was practically empty. They yelled out a song request without donating any money (Elton John) and they played two FULL songs by Elton John. After this happened, I closed out my tab (which our server was great btw) and we immediately left. I asked for the manager by the bouncer at the stairs in which he replied, "I can't ask for the manager right now." I was so distraught at the situation that I came back to Low Key Piano Bar to try and speak to a manager again. The bouncer outside would not let me in and when I asked for the manager he pointed me to another bouncer who was smoking cigarettes next to him. I explained the situation and told him I would not come to the bar again even after I supported them so much from the beginning. He told me I was being unruly and had too much to drink?! C'mon give me a break man. He just wanted me out of his face. When I asked him for his name he would not provide it to me. So, to sum it up. This establishment will take your support (and dollars) and will not care to make you happy or satisfied. I will continue to support other establishments around this bar but will never EVER come back as it is obvious they do not want my business....which I have PLENTY to give. I tried to call the establishment at least 9 times to rectify the situation but they did not answer. I have a feeling this place will not last very long, much like it's predecessor, because of it's customer service. I would have been happy to put money into this place but they lost it (which they really could have used)
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