I go to this store pretty frequently as it is conveniently located near my apartment. I normally go in not needing any help, and the staff is usually friendly and overall pleasant. On this occasion, not so much.
My girlfriend and I overheard one particular employee, Courtney I believe, mocking myself, my gf, and her mother. This was after two of us had asked for assistance, to which she miserably complied to. I get retail is not the most pleasant job, I have experience in the matter. But I also don't walk into a store expecting to be mocked for asking if they had shoe in my size. She happened to be the one that rang me up at the register. If I were the manager of this store I would seriously check the attitude of Courtney. Customer service is clearly not her forte. If I had more time I would have asked to speak to the manager directly.
I must add that the other employees were quite pleasant and helpful.