I've ordered food from this location twice -- this is a review of the service, not the food. The food is very much what you'd expect from Giordano's, consistent with what I've had in Chicago.
The service is terrible. The first order I made for pick-up, and even though I was there at my pick-up time, my food wasn't ready so what was supposed to be a quick pop-in to grab my food and go home turned into an extended wait. This time I ordered for delivery -- I had an estimated delivery time of 7:05-7:20pm. At 7:40, I called to ask about the delay and was told they didn't have enough drivers so called another in and my order was now out for delivery. I was estimated it could take up to 15 minutes from then. My food didn't arrive until 8:16pm, and as one would expect with that kind of delay, the food was just slightly above room temperature.
This is not a common or inexpensive order, so to have such unreliable service and to have the end product compromised when not delivered hot has guaranteed that I won't order food from this location again.