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| - I've only been here for breakfast twice, and the food is quite good and very reasonably priced (at least by Chicago standards).
However, the service is dreadful! If it had only happened the one time, I would have chalked it up to a bad day, but both times I've been I've had to wait for menus (the second time I was asked if I'd decided before I'd even seen one), and most recently I ordered something (a side of bacon), never got it, was charged for it, and then told (when I noted that I was charged for it) that "Oh I could easily get that for you." Now I've never been the type to pull a Five Easy Pieces, but if it were that easy, why didn't you bring it out when I was still eating?
The first time it was actually absurdly funny, because Mr. Gould was eating at the next table over with his whole family, yet the waitstaff still screwed things up left and right and were decidedly blase about it.
I'm sure the service is much better for dinner, but I can only judge based on my breakfast experience--if you're going to be open and serving customers, please do it right!
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