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  • I come to this Best Buy when Fry's Electronics is out of stock of something I am looking for (or on the rare occasion that something is cheaper here). It is relatively clean, but I find that the people who work here are incredibly uninformed and do not communicate with one another. Today, I went in for a replacement phone charger because I had a blonde moment and left it somewhere where I won't be able to retrieve it for a week. Now, I know that my phone is micro USB, so this shouldn't be challenging, right? Me: "This one should work, correct?" Overenthusiastic Teen Employee: "Umm, I dunno. It is a different brand and your phone is pretty new." *hopeful smile* She runs off to confer with her other employees, who are lounging haphazardly around the mobile accessories area (must be nice). She comes back and picks up a car charger. I shake my head and remind her that I am looking for a wall adapter. We go though this a couple of times, but eventually, I just go with my gut. Overenthusiastic Teen Employee: "Oh, those are on sale, two for $29.99." *points to sign* Me: "I only need one. Then again, I might have another stroke of genius, so maybe I will keep one at work." (Yeah, she got me.) So, I bop around the store, but don't find anything else that I'm terribly interested in. I make my way to the register and go through checkout. Unsurprisingly, the sale did not ring up. I mention this to the clerk, who radios in the query. A few minutes go by without response and she asks again. I know that there are three people standing in mobile accessories, but at this point, I tell her to forget it and just go with the original one I came in for. This is not the first time I have encountered price discrepancies and lack of communication at this particular location. I remain unimpressed and will only stop in here if I absolutely need to.
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