About: http://data.yelp.com/Review/id/hKzWjMoVbjF1nLGwJxFwjg

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About: http://data.yelp.com/Review/id/hKzWjMoVbjF1nLGwJxFwjg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-02-26 00:00:00 (xsd:dateTime)
itemReviewed	Eyemasters
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	When we arrived at the store, we told two different people that my husband's glasses were falling apart and he needed new glasses right away. Then his glasses broke in half while he was trying on glasses there. It wasn't until he was almost done with the eye exam that we were told that "there was no way that he would have new glasses today". "But your ad right here says you offer 1 hour service!" I replied. "It says in MOST cases", I was told in a snotty tone. She says this before the eye exam is complete, so she doesn't even know yet what size lens he needs. She wouldn't even check to see if the frames are in stock. Completely lack of customer service. Other salespeople are just standing there. I go to the back to wait for my husband to get done. I can't help but hear the receptionist on the phone to her friend, talking about her new job and how she can't wait to leave this place. Oh now, that's so professional... My husband comes out with the eye doctor, I tell them what has happened. Doc is not rude, just apathetic. No apology for poor customer service. He tells us because of the lens size needed, "there is no way we're going to get glass today, anywhere." While my husband is finishing up his dilation, I start to google. Found a nearby Lenscrafters, called them, they had the lens in stock. We jet over there, one hour later, my husband has his glasses. Better frames, decent service and a decent price. I don't have the words to express my disgust with Eyemasters, Visionworks or whatever they want to call themselves. There was no excuse.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	cinder

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