Sadly we are super disappointed in the service department for many reasons: they have rude phone etiquette, I wish I could remember the name of the gentleman who answered the phone and was completely rude even laughing at my response to
a question then he proceeded to leave me on hold for 10 minutes. I finally called back and got the sweet receptionist. After my appointment, just an oil change, they asked if I could complete a survey and be specific about them asking me to schedule my next appointment. Also they lied, said here's your hand washed vehicle back oil changed and all... it was obvious it didn't get washed and I said well this is a crappy wash job then and they did absolutely nothing. I'm now concerned if my oil change was even done. You all definitely need to improve your customer service skills and if you tell someone their car was hand washed please make sure it really is. We now doubt your word is true.