Mostly everybody in Phoenix loves this place. I thought it was very meh. Being born and raised in the Midwest *whispers* (and black) I know what is and what is not good fried chicken. This is decent at best.
So if you have never experienced really good fried chicken before then I can understand why you would love this place.
Prices are pretty good and the portions are big, service gets the thumbs up.
Worth a try just to say you've ate here before.