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  • Horrible, very similar experience to the most recent ones before this date! I showed up after reserving on AAA.com (of which, I hold them 1/2 responsible to this horrible experience - and have since just quit that membership and complained to them - with NO success - where is company's dignity anymore?!?!?!). I showed up for car I reserved. Line with only one clerk, who took phone calls in middle of helping store customer?!? Made one lady actually CRY when csr told everybody in waiting room that there are NO CARS for this location and all others in city?!?! I finally came back in 2 hours when they said they might have cars. Only to hear they couldn't rent to me for the rate I reserved cause code from aaa.com was wrong. Called aaa, got absolutely no where. And to get car from THE MOST AWESOME place in vegas so far (enterprise just a bit away), thru carrentals.com. Got it right away, for price, super friendly people, etc.. BUT: for $150 more than one I should've gotten from aaa/hertz. I will NEVER RENT FROM HERTZ or AAA again!!!!!
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