Awful, since when do you have to let them know you want your fries FRESH!!?!??
Same thing with the chicken nuggets! This has happened on more then one occasion. So I called to speak to a manager. Was told that the chicken nuggets were "sitting around for awhile" and from his mouth "you need to ask for fresh fries." Ummmmm, I'm sorry...WHAT?
So, I went back a couple weeks later and requsted FRESH product and used the credit I was given. Again, awful. The fries were not fresh nor were they even filled to the top of the box. As a McDonalds stock holder I am mortifed about the past experiences. Someone is cutting corners and I would HIGHLY recommend that a higher level of management to step in and take a trip to this location. You might be shocked at what you discover, I know I was!