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  • Melrose pharmacy is a charming locale, so long as you enjoy retro-tchotchkes and candy. With pharmacies, it is with service and competent fulfillment of your 'script that the rubber meets the road. I never got to do business with them, sadly, because of the following: --2 bungled phone calls, one where I was placed on hold for 15 minutes and forgotten when calling in about having a compounded medication made. The 2nd phone call, the tech who took the call couldn't answer my questions competently. --Each time I spoke to somebody, the price for the Rx increased a few dollars. --Finally I drove to the pharmacy to get more information in person, and had to wait while the counter person spent far too long socializing with other people who didn't appear to be transacting any pharmacy business. I finally interrupted the party, and I was boredly given a 3rd price for the prescription - higher than the previous 2 quotes - and was told that the person who could answer my other questions was unavailable. I asked if this person could call me upon his return, and was told I would have to call back. I was handed a marketing pamphlet for my trouble. At which point I immediately took my business to another compounding pharmacy in North Phoenix. Casual business style is fine so long as it doesn't devolve into sloppiness and overt favoritism of your friends over new customers. The proprietors are welcome to contact me.
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