I've been going to Central Phoenix Eye Care for at least 4 years. Overall I've been satisfied but on my last visit I was charged $60.00 for a contact consultation that I didn't ask for nor knew was happening. Had I requested this I would expect to be made aware of the cost but this was a double bummer since I wasn't told I would be having a consultation nor that a cost would be billed to me. When I went in for a follow up I expressed my concern about the charge and explained that I wrote a review on their site and expected follow up. I was told that an office manager may get in touch but no one has.
I'm just not pleased that I wasn't made aware of charges up front and don't think I will return.