It is ridiculous that you check in online & it says 10mins. You rush down to the salon only to sit there for 20+ mins. Mind you as we're sitting here one hairstylist walks into, I'm guessing to start her shift, another finishes a haircut about the same time but half cleans her station then disappears into the break room. All meanwhile we've been sitting here for over 25mins. The only hairstylist who is actually trying to hurry finally finishes the haircut she's been half down with since we walked in. No one has spoken a word to us except to say "we'll be with you in a minute".
Finally, the girl who walked into begin her shift, 10mins ago, asked what our name was & if we're ready. Ha. Let's see how the haircut turns out.
Haircut was good. The stylist was polite.
But we will not be back. A good cut doesn't excuse how poorly we were treated.