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  • Hey! A tea store! What's not to love? Uh, everything, apparently. Crazy prices, middling-quality teas, obnoxious minimum purchases, a ridiculous affinity for tutti-frutti blended teas, and a bunch of insipid nonsense about the soul-cleansing properties of boiled leaves. I especially like the scam they run with the containers. In case you haven't heard this one before, they automatically put your tea into a tin. They don't ask, and they don't bother mentioning that piddly little slave-labor pot metal tin is $7, apparently hoping you go all glossy-eyed at checkout and can't do math in your head. "Goodness," they must hope you think, "tax must have gone up quite a lot!" Skip it. You can get much better tea with much better service at much better prices by making the trek to Souvia or using any of the reputable catalog companies. Maybe Starbucks will force-feed Teavana some customer service skills after the acquisition is final, but my hopes are not high.
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