This store, alone, is the only reason I am still a Petco customer.
The store is clean and the staff is friendly. I love how the store is set up. Everything is so easy to find.
I had been looking for particular items. I had called the store to see if they had the items in stock. Not only were the items in stock, but the manager offered to hold the items for me until I could get to the store that evening.
I arrived - and the manager brought my items to the cashier stand AND the clerk had asked me if I needed help in finding anything else. I was able to utilize my Petco Pals rewards coupons with ease - AND the clerk was happy that I had been able to utilize them.
This was a VERY different experience than my miserable experiences with dealing with the Petco store on E. Serene.
Had it not been for the cleanliness of this store--as well as the exceptionally friendly and knowledgeable staff--Petsmart would have a new customer.
As it is I will shop in this store.
And I will ONLY shop in *this* store!