As a first time consigner I would be cautious of using this store. Part of this was my fault without reading the contract well, but the customer service I received today was very rude and disrespectful. When dropping off my items a month ago they accepted my items but did not review the cost of each item with me (once I talked to some friends who have consigned before I now realize this was a big mistake as I had no clue what they priced my items and what I would get for those items). Also you need to pick up your items before 60 days or they will donate it and you get nothing, but you cannot pick them up too soon or they take 10 percent of all your items that they did not sell (again from friends ...this is not the normal business for consignments, you can pick them up whenever at other places). They did give me a little leeway with the 10% pay back today but not without attitude and telling me how they didn't even remember me (not that I needed remembered but it seemed like a dig for no reason). They also lost a shirt of mine that a friend wanted to buy and my option was mainly to take the money I made from my 4 items that sold and leave or get paid for what the shirt would've made but have to pay the 10 percent of my items. I just took my stuff and rolled out. Overall not impressed and will not be using this business again.