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| - We went to Canter's for lunch today. We are huge " New York Style" deli fans and have been to many famous delis across the country. We were initially hesitant to visit because of the number of negative reviews but as business owners ourselves my husband and are always aware of how hard it is to run a business and feel most places need a chance. When we walk up the place was almost empty, a bit worrisome but we decided to give it a chance. The young lady who initially greeted us was friendly and smiling. However, when she asked one of her female teammates to seat us outside the young lady charged with the task seemed incredibly put out and in addition to the eye roll we are pretty sure that we heard a sigh. She, without any enthusiasm proceeded to lead us into the inside dining room. When asked to please be seated outside, she obliged and graced us with more eye rolls and sighs. When we asked if we could take the table in the sun rather than shade we thought for sure she was going to lose it. This one small statures young lady could in our opinion lead to the restaurants closing. She needs to not work around people.
On a positive note... Q, our server was awesome. He deserves the biggest kudos for his customer service, attentiveness, positive attitude and humor. He watched over and took care of us ensuring that even though our wait for our sandwiches was unreasonably long that he made us as comfortable as possible. I would hire him in a heartbeat and he is a true asset.
The food, I had the Rachel and my husband had the Pastrami. Both sandwiches were good size, smaller than I remember from the other Canter's but still more then I could finish. Meat was plentiful, juicy and tasty, potato salad not so much. Portion size was okay but it had 0 flavor.
We would probably come back because of Q's hospitality and the meat but might turn away and change our mind if the unpleasant young lady is the one greeting guests.
The quote " it takes 1 bad apple to spoil the batch" really applies.
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