Well, I'll be blunt. The food is decent, and their charming array of different types of cheesecake is delicious. When friends and I go, we mostly go for the cheesecake--after all, that's what the place is named for. I have never had a bad cheesecake. I was once a little disappointed in a dish I got, but all the other times have been pretty pleasant. Customer service is pretty good. When it got buys we waited a really long time to get our check, but you can't really blame them for that.