We stayed at the Golden Nugget in May of 2009. We were getting married and excited. The staff at the front desk was mattter of fact at best. We were hoping for a possible upgrade as this was going to be our honeymoon, no such luck. We never had another interaction with the staff, not one member of the staff went out of their way for anything.
The casino was nice and so was the pool, the cafe sucks and the gift shop had some really nice clothes. The staff at the gift shop was friendly and attentive .
All in all I expected a little more personality from a hotel that at one time was top-notch.